7 Day returns
If goods have problems
For all orders over ₹1000
100% secure payment
Cash on Delivery
1. Orders will be shipped within 48 hours of orders being placed. Please allow 4-5 business days for delivery, after the order is shipped.
2. Personalised products may take longer to ship.
3. Shipping may take longer due to unforseen circumstances
How can I register a warranty for my product?
Given that we have a wide range of products at SOLARA, please refer to the website for the warranty given on each product. To register and claim for warranty, you can sign up here: https://www.solara.in/pages/product-registration. Once you sign up, you will receive a confirmation email for the same along with eBooks (for certain products).
How/When can I claim warranty for my product?
- You can claim for warranty only if you have registered the product for it within a week of receiving the product.
- In case you are facing an issue with your product, please contact us at email@example.com and our team will be happy to address your concern within 48 hours.
- Make sure to include the order information along with a photo and video of the issue.
- Only the damaged part can be replaced and not the full product.
- Each product is replaced only once under warranty.
- As with all other brands, wear and tear of the product is not covered in warranty.
- Examples - Yoga mat used with shoes
- Water Bottles - Paint peeling due to rough surfaces, broken due to fall
- Air Fryer - Mishandling, High Voltage Issues
- Loss of part of the product
- Above are just illustrative examples and not comprehensive.
- Sole discretion of Warranty processing lies with the SOLARA team.
Note: Refunds are not processed under warranty, we can only issue a replacement.
Any other product
VIP registration is valid for another 6 months.
I received the 2 litre bottle and a cap for 1 litre. I dont have a 1 litre bottle so what do I do with the cap.
Avoid buying from this.
No customer support.
Received this message...
AWB:152686380003961 from Solara.in not fulfilled due to force majeure state.For query call:[****],For feedback pls click fb.xbees.in/2ffbi46h Xpressbees
It is indeed useful but it is not operational, half of the times it does not open on its own when pressed and has to be opened with other hand.
Can I choose whichever styles I want?
Yup! Our catalog is always growing as we release new styles regularly! Choose styles to your heart's content!