Billing Terms and Conditions


Billing Terms and Conditions

Welcome to SOLARA. By using our website and making a purchase, you agree to comply with our billing terms and conditions, covering secure payment, price changes, accepted payment methods, and more. Please review these terms carefully before placing an order.

Secure Payment

  • All payments made on our website are processed securely through encrypted channels to ensure the confidentiality and integrity of your financial information.
  • We do not store any sensitive payment details such as credit card numbers or bank account information on our servers.
  • By making a purchase, you agree that you are the authorized account holder of the payment method used and that all information provided is accurate.

Accepted Payments

  • Debit Cards: We accept debit cards associated with major payment networks, such as Visa, Mastercard, and RuPay. Simply provide your debit card details during checkout, and the payment will be processed accordingly.
  • Digital Wallets: We support popular digital wallet services, including but not limited to: Google Pay, Paytm, Airtel Money, Amazon Pay, Ola Money, PayZapp, Freecharge, and MobiKwik.
  • UPI (Unified Payments Interface): For customers in India, we accept payments through UPI-enabled apps and platforms. You can use any UPI app or service to initiate the payment and complete the transaction.

GST Invoice Policy

 •  All orders placed on solara.in include applicable GST (Goods and Services Tax) as per Indian tax law. The GST amount is included in the listed product price.
B2B GST Invoice (with GSTIN)
•    If you require a B2B GST invoice with your GSTIN for claiming Input Tax Credit (ITC), you must provide your GSTIN and business details at the time of placing the order during checkout. GST invoices are generated after the order is delivered.
•    Please ensure that the GSTIN and business entity name you provide are accurate. SOLARA shall not be liable for errors in details provided by the customer.
B2C Invoice (without GSTIN)
•    Orders placed without a GSTIN will be billed as B2C (retail) invoices. These invoices include GST but do not carry the buyer’s GSTIN.
Invoice Modification Policy
•    We are unable to modify, revise, or reissue invoices with GSTIN details after the order has been dispatched.
•    SOLARA will not entertain requests to convert a B2C invoice to a B2B invoice after dispatch. This policy is in line with GST regulations and standard e-commerce practices followed by Amazon, Flipkart, and other major platforms.
•    SOLARA is not liable for any loss of Input Tax Credit resulting from the customer’s failure to provide GSTIN at the time of order placement.
For any invoice-related queries, please contact us at [email protected]

Price Changes

  • We reserve the right to change the prices of our products without prior notice.
  • Price changes will not affect orders that have already been placed and confirmed, unless there are exceptional circumstances such as technical errors or fraudulent activities.
  • In the event of a price change after you have placed an order but before it has been confirmed, we will notify you and give you the option to either accept the new price or cancel your order.

Personal Information

Your personal information provided during the billing process is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

Changes to the Terms and Conditions

  • We reserve the right to update or modify these billing terms and conditions at any time without prior notice.
  • By continuing to use our website and services after any changes have been made, you acknowledge and agree to the revised terms.

Feel free to contact us for further information about our payment policy.

Phone: +91 96763 32222

Email: [email protected]

Address: Flat No. 302, Venu Castle, Malakpet, Hyderabad, Telangana 500036, IN